FREE Shipping for orders over $39!
*Except Hawaii & Alaska
PREMIUM FEDEX Delivery
Offers superior service options, including proof-of-delivery and status tracking through fedex.com.
We respect your privacy! We will never sell or rent your information to anyone, or send you an email you don't want. Period.
Information Collection, Use and Sharing
Your Access to and Control Over InformationAt any time, you may contact us by phone or e-mail to:
We protect your personal information using SSL Technology (Secure Socket Layer). This encrypts your credit card information during transmission so that it cannot be read by anyone, including us - we only see the last four digits of your card. You can verify when you are on a secure web page by looking for the closed lock icon at the bottom of your browser, or "https" at the beginning of the web address.
As a responsible retailer, our IT Security Department has implemented the most strict security policy available on the Web:
We DO NOT STORE credit card data. This policy goes above and beyond the online security other retailers offer. A hacker can not acquire information that just isn't there.
A common industry practice that is preferred by customers for convenient retrieval of login information is to send your username and password by e-mail when you register. To address the concerns of customers who do not want their password stored in their e-mail files, our policy provides you with the option to change your password. Updated passwords are NOT sent by e-mail. If there are forgotten, we'd be happy to email you a link to reset your password at any time.
If for any reason, you are more comfortable placing an order over the phone, please call us toll free at 866-542-7744 , M-F, 8:30am-5:30pm CST.
ONLINE: SteadMed Customer Service
If you need to return your item, contact us online or at 866-542-7744
If your product is defective or not what you ordered, we'll pay for you to return it to us and send you a replacement for free.
If you didn't like it, that's okay too. Send it back and we'll send you a refund for the product price. (If we paid to ship it to you because you qualified for free shipping, we'll deduct that shipping cost from your refund.)
Please make sure the item is in new, unopened condition, with original packaging and accessories.
For defective items outside the return period, please contact the manufacturer SteadMed, at 855.888.8273.
Orders will ship the next business day.